The Citrus County Building Division is pleased to announce a new line of e-government services that enhance online permitting to now allow self-service purchase of Air Conditioning (HVAC) change-out and Reroof permits. “Air Conditioning (HVAC) and Roofing contractors will be able to electronically purchase a permit in minutes, twenty-four hours
a day, seven days a week.” said Planning and Development Department Director, Jenette Collins.
In collaboration with the Department of Systems Management, the Building Division has updated its Contractor Portal for online permitting services to more efficiently serve the building community. The programming that makes Express Permitting possible was developed in-house by Senior Programmer, Jason Abreu, saving the County consultation fees and the cost of purchased software.
Citrus County Building Division and Systems Management presented the Express Permitting program to the Citrus County Builders Association at their June 29th meeting. Citrus County Building Official, Carl Jones said, “during the presentation we were able to demonstrate an online application issued, paid for, approved and printed in forty-three seconds.” The County sees approximately forty HVAC change-out and re-roof permit applications a day.
With this program contractors can use a tablet or cell phone to apply and receive permit approval, never leaving the job site. The County has been testing the new system the past few weeks by inviting a handful of contractors, who have accounts with the County, to give it a try, to rave reviews.
The County plans on going “live” with the program August 1st, providing hands-on training for interested contractors. Training is optional for licensed contractors with a Citrus County account. The County will continue to accept walk-in permit applications, with an emphasis on transitioning contractors to the online portal. Collins’ stated that, “Quick permit turnaround remains a priority of the Building Division’s dedication to providing a high level of customer service and customer satisfaction.”
There will be a presentation on this innovative project at the Board of County Commissioners meeting Tuesday, August 9th at 2:00pm, in Inverness.
For additional information please call Susan Bungo at 352-527-5232 or visit the County website at www.citrusbocc.com/plandev/building/building-division.htm.