What to Expect When You Register for FEMA Disaster
1. Register for FEMA
disaster assistance online at www.DisasterAssistance.gov.
a. If you do not have
web access, you can register by telephone.
b. Standard telephone
c. If you have a speech
disability or hearing loss and use TTY: call 800-462-7585
d. If you are
using 711 or Video Relay Service (VRS): call 800-621-3362.
e. Telephone numbers operate
7 a.m. to 11 p.m. ET seven days a week.
2. FEMA assistance
for individuals may include grants for rent, temporary housing and home repairs
to primary residences, as well as funding for other serious disaster- related
a. If individuals have
insurance, FEMA may still assist with disaster-related expenses that were
underinsured or not covered by other policies.
3. A FEMA inspection happens only after an
individual applies for assistance.
a. The FEMA contracted
home inspector contacts the individual to schedule the inspection.
b. The inspection
generally takes 30-40 minutes or less.
c. Inspection consists
of a verification of disaster-related losses and a review of ownership or
d. The FEMA Individual
Assistance Inspection Process webpage has extensive information about the
inspection process and documentation needed. For more information, go to www.FEMA.gov and search for FEMA Inspection
4. When a FEMA contracted home inspector comes
to a home, you should check for proper idrentification in the form of a
prominent badge with the inspector’s photograph.
a. If you suspect that
someone is posing as a FEMA housing inspector, call the toll-free Disaster
Fraud Hotline at 866-720-5721 or call local law-enforcement officials.
5. After your inspection, several steps
a. FEMA reviews your
b. You receive a letter
by email or physical mail, depending on your preference, which outlines the
decision about the claim.
6. For more recovery information visit
FEMA’s Hurricane Irma web page at //www.fema.gov/hurricane-irma.